Return Policy for Laurels Care & Cosmetic E-commerce Website
At Laurels Care & Cosmetic, we are committed to providing you with the highest quality organic personal care products. We understand that sometimes, despite our best efforts, you may need to return a product. Please read our return policy carefully before making a purchase.
Eligibility for Returns
You may return a product purchased from our e-commerce website within 7 days of delivery if it is damaged or wrongly delivered. Products returned must be unused, in the same condition that you received them, and in their original packaging.
Refunds
If you are eligible for a refund, we will provide a cash refund for the product amount, minus any applicable discounts or promotions. Shipping charges are non-refundable. Please allow 5-7 business days for the refund to appear in your account.
Points for Normal Returns
If you return a product that is not damaged or wrongly delivered, we will provide an equal amount of your purchased amount as points that you can use towards future purchases on our website. These points will be valid for 1 year from the date they are issued.
How to Request a Return
To request a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return the product. Please note that you are responsible for the shipping costs associated with returning the product.
Exchange Policy
We do not offer direct exchanges. If you would like to exchange a product, you will need to return the original product and place a new order.
Thank you for choosing Laurels Care & Cosmetic for your organic personal care needs. If you have any questions or concerns about our return policy, please contact us at [insert contact information]
Thank you for choosing Laurels Care & Cosmetic for your organic personal care needs. If you have any questions or concerns about our return policy, please contact us at [insert contact information]